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–Remove the Identities folder from the Registry

Office 2016:
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Identities and delete the “Identities” folder
Office 2015:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity\Identities and delete the “Identities” folder

–Run the scripts mentioned in below by running the command prompt as administrator

Office 2016:

cscript.exe “%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs” /dstatus

cscript.exe “%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs” /unpkey:XXXXX

Office 2015:

cscript.exe “%ProgramFiles(x86)%\Microsoft Office\Office15\ospp.vbs” /dstatus

cscript.exe “%ProgramFiles(x86)%\Microsoft Office\Office15\ospp.vbs” /unpkey:XXXXX

XXXXX is the last 5 digits of the Office key that is displayed from the /dstatus switch

–Launch Office applications and activate with Office 365 credentials 

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