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If you’re wanting to add your Office 365 or Exchange email to your Android phone or Android tablet and would like to use the built-in email app, follow the instructions below.

Before you begin, update the Gmail app to the latest version:

  1. Open the Google Play Store app on your phone or tablet.
  2. Type “Gmail” into the search bar and then select Update.

    Note: If the update option is not available, you’re already on the latest version.

Step 1
Open the Gmail app.

Tap the menu icon in the upper left corner > Settings > Add account > Exchange and Office 365.

Important: Do NOT choose “Outlook, Hotmail, and Live” unless you want to sync email only.

Choose Exchange

Step 2
Enter your full email address and tap Next.

Enter your password and tap Next.

Add your email addressEnter password

Step 3
If you are setting up an account, skip this step.

If you’re setting up an Office 365 work or school account, you may see a Redirect request screen. Tap OK.

If you see a Redirect request, tap OK.

On the Incoming server settings screen, change your server to

Note: For Exchange or other accounts, you’ll have to ask your IT admin or email provider for server settings and set up your account manually.

Step 4
Follow any prompts you may get, including Remote security administration, security permissions, sync settings and a display name.

Click OK on any prompts you may receive.

If you use Office 365 for business, you may also be asked to approve additional security measures. In this case, choose Activate.

Step 5
Go to the inbox you just set up. If you see an email that says “Action Required to Sync Email,” open it and tap Use another Mail app instead.

If you don’t see this message and emails are syncing, skip this step.

Click the link to enable sync

Step 6
Pull down the Android notification bar by swiping down from the top of your screen.

Open the notification bar

If you see a notification that reads “Unable to sync calendar and contacts,” tap it. Then tap Allow to give access and you’re done!

Note: If you don’t see a sync error, verify your calendar and contacts are syncing.


If you’re unable to add your email account to the Gmail app, try the Manual Setup steps located here:

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